Privacy Policy
Last updated: January 2025
Information We Collect
We collect information you provide directly — name, phone, email, vehicle details, and photos — when you request an estimate or service. We also collect basic analytics data (pages visited, device type) to improve our website.
How We Use Your Information
Your information is used to provide estimates and repair services, communicate with you about your vehicle, process insurance claims on your behalf, and improve our service. We do not sell your data.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. California, Virginia, and EU residents have additional rights under CCPA, VCDPA, and GDPR respectively.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure; we encourage you to use strong passwords and avoid sending sensitive data over unsecured channels.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted here with an updated effective date.
Contact for Data Requests
Email bendermender@sc.twcbc.com or call (803) 776-0502 to exercise your privacy rights.